hue document camera troubleshooting
Enter your email address to subscribe to this blog and receive notifications of new posts by email. Please also check whether the same thing happens if you use the camera with or without its base as this may indicate a physical connection issue. Please contact our support team with details of your operating system (Windows 10, macOS Catalina etc) and the software you are using. Please contact us with the details if you need further assistance. The account pages contain a record of all of the HUE software licenses and download links associated with your email address. If it is misprinted or missing, please contact our team with the details and they will be able to help. If you’re having trouble contacting us we can be reached on Twitter, Facebook and Tumblr, and we’re regularly posting updates to our Twitter account as we work towards a permanent solution. We would need to know which software you are trying to use to advise; your computer network administrator will be able to confirm the exact restrictions. You first have to have the document open on your computer. Before subscribing please read our privacy notice to learn how we handle your data. Our automated system analyzes the replies to choose the one that's most likely to answer the question. Thank you for your message. Can I use my laptop camera and hue camera at the same time on zoom. The next time you launch the Camera application or Google Chrome, the camera should work as normal again, without interruption. If you just need to view the camera’s feed, the Windows 10 ‘Camera’ app should be preinstalled and that is fully compatible with the camera. I sincerely hope that we’ll restore full service as soon as possible, but in the meantime please get in touch - we’re here to help. I had a math teacher that needed to share her doing math problems on the document camera with another classroom using Please contact us with the details if you need further assistance. If the problem remains, you can contact our support team for further assistance. If you want your students to be able to annotate as well they can use the built-in Zoom annotation tools (not available in some versions of Zoom at the time of this response). HUE is the playful visualiser, webcam and document camera, available in a variety of colours and popular with both home users and educators. The camera will work at first and then become unavailable after some time has elapsed, even if it is not being moved. I try unplugging and plugging back in, closing it and reopening. :(. Hi, when using Hue HD within zoom as a second camera, how can you use the annotate feature within the screen share for students to engage with the picture projected by Hue?


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